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FAQs

Frequently Asked Questions

Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at Elation at Grandway West in Katy.
What parking options are available at this community?
Elation at Grandway West offers residents covered, reserved parking as well as detached garages.
I shop online quite often! How do I get my packages at this community?
Don’t worry – we have Touch-Free SMARTPACKAGE Lockers that will store your packages until you are ready to pick them up, any time, 24/7.
Do you currently have a parking permit process in place?
Yes
Where can my guests park when visiting the community?
The guest would need to first register their vehicle and then park it in the marked visitor areas
What are your community’s pool hours?
10am-10pm
Do residents need a pool pass to use the pool?
No
Is a pool fob required for entry?
No
Does your community offer clubhouse rentals?
No
What are your fitness center hours?
Our fitness center is 24 hours. Resident use their community code from the SmartRent app to access the side door to the fitness center
What are the Pest Control Service Days?
Mondays
Are pool parties/gatherings allowed?
No
Are mailbox numbers different from apartment numbers?
No
Where is the Compactor located?
Near building 12
Are there specific hours for Move-In and Move-Out?
Open
Where are the grills and what type are they?
Gas grills by each of the pools and in the courtyard between buildings 4 and 5
What are the Cable TV/Wi-Fi provider speed and phone number?
Xfinity
Who are the water and/or electricity provider and how can I contact them for service setup?
Water is through the community and residents get to choose their electric provider
What are the top community amenities?
We have a car wash and pet wash station
When is trash pickup?
Garbage is collected on Sunday – Thursday beginning at .
Where is the dog park?
The northeast corner of the property between buildings 8 and 9

Find Your Home at Elation at Grandway West

1 Bedrooms from $1,251 
2 Bedrooms from $1,604